Inhale through your nose ("smell the cookies") and exhale through your mouth ("blow out the candles")

Best Approach to the practice of conflict management: 

1. Take our own pulse first.

2. Cultivate an attitude of gratitude.

3. Center ourselves for approach and neutrality.

4. Appreciate the people at every stage.

5. Be thankful for the process.

6. Continue with all of the above.

7. Ask ourselves whether we want to be RIGHT or be EFFECTIVE.

8. Release our own false pride.

9. Apologize for our part, our participation in the conflict; especially when it has been unintentional.

10. Repeat the above sequence as often as necessary until we feel relief.